This Privacy Policy explains how The Restoration Mastermind ("The Restoration Mastermind," "we," "us," or "our") collects, uses, shares, and protects information about you when you visit our website, enroll in our coaching programs, or communicate with us, including through our SMS text messaging program. By using our services, you agree to the practices described in this policy.
Information We Collect
We collect information you provide directly to us, including:
- Contact information — such as your name, email address, mobile phone number, and mailing address.
- Business information — such as your company name, revenue, role, and details about your business goals that you share during onboarding or coaching.
- Account and enrollment information — such as the programs you enroll in and your membership status.
- Payment information — processed securely through our third-party payment processors; we do not store full card numbers.
- Communications — the content of messages, emails, and forms you send to us.
We also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device identifiers, and pages viewed, through cookies and similar technologies.
SMS / Text Messaging Communications
The Restoration Mastermind operates an SMS messaging program for enrolled coaching members. This section describes how we collect, use, and protect information related to that program.
Consent
By providing your mobile phone number and opting in to our SMS program — through our SMS signup form, our enrollment process, or by replying "YES" to our initial confirmation message — you expressly consent to receive recurring SMS messages from The Restoration Mastermind. Consent is not a condition of purchasing the coaching program.
Types of messages you'll receive
Our SMS program is operated by an AI-powered coaching assistant and includes: (1) onboarding messages that collect information about your business, revenue, and goals; (2) weekly accountability check-in messages; (3) responses to questions you send about the coaching curriculum, business strategy, or program logistics; and (4) occasional program updates or announcements.
Message frequency
Message frequency varies based on your engagement, but typically includes at least one weekly check-in plus any messages you initiate.
Costs
Message and data rates may apply based on your mobile carrier plan. The Restoration Mastermind does not charge a fee for SMS messages.
Opting out
You can opt out of the SMS program at any time by replying STOP to any message. You will receive a confirmation message and no further messages will be sent unless you opt back in by replying START. For help, reply HELP or contact us at vip@therestorationmastermind.com.
Mobile information sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing to subcontractors in support of our services (e.g., our SMS delivery provider Twilio, our chatbot platform Botpress) is permitted. All other use case categories — including sale, rental, or sharing with third-party marketers — exclude text messaging originator opt-in data and consent. This information will not be shared with any third party.
Data retention
We retain SMS opt-in records (including timestamp and IP address where applicable) for as long as you are an active member plus a minimum of three years thereafter for compliance purposes. Message content is retained according to our standard data retention policy described elsewhere in this Privacy Policy.
Carriers are not liable
Carriers are not liable for delayed or undelivered messages.
Contact us
If you have any questions about our SMS program or this Privacy Policy, contact us at vip@therestorationmastermind.com.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our coaching programs and services;
- Communicate with you about your membership, including via email and SMS where you have opted in;
- Personalize your coaching experience and respond to your questions;
- Process payments and manage your account;
- Send program updates, announcements, and relevant offers;
- Comply with legal obligations and enforce our terms.
How We Share Your Information
We do not sell your personal information. We share information only in the following limited circumstances:
- Service providers — with vendors and subcontractors who perform services on our behalf (such as payment processors, email and SMS delivery providers, and our coaching platform), subject to confidentiality obligations.
- Legal compliance — when required by law, regulation, legal process, or governmental request.
- Business transfers — in connection with a merger, acquisition, or sale of assets.
As stated above, mobile information and text messaging opt-in data are never shared with third parties or affiliates for marketing or promotional purposes.
Data Retention
We retain personal information for as long as necessary to provide our services and for legitimate business or legal purposes. SMS opt-in records are retained as described in the SMS section above.
Cookies and Tracking Technologies
We use cookies and similar technologies to operate our website, analyze traffic, and improve your experience. You can control cookies through your browser settings, though disabling them may affect site functionality.
Your Rights and Choices
Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to or restrict certain processing. To exercise these rights, contact us at vip@therestorationmastermind.com. You may opt out of marketing emails using the unsubscribe link in any email, and you may opt out of SMS messages by replying STOP.
Data Security
We implement reasonable technical and organizational measures designed to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our services are intended for business owners and are not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be communicated through our website or other appropriate channels.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at vip@therestorationmastermind.com.